The distribution industry is facing changes. Many distributors recognize the need to achieve a smarter, more profitable organization. Here are the top trends and issues in the industry today.

New Technologies: The internet, e-commerce, and electronic data interchange (EDI) have allowed distributors and their customers to better gather price data, track deliveries, obtain product information and market products. This technology trend will increasingly allow customers to purchase goods and track deliveries electronically. Customers frequently order and pay for goods in order to process fewer paper transactions.

Demand-Drive Supply Chains: Many businesses are relying on distributors to replenish shelf stock. Visibility from manufacturers through to customers is driving the need for order automation. A distributor must stock products from hundreds of suppliers facilitating the need for product information and electronic orders.

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